Private Investigator Program

Asim Patel20 June 2017

Course Content

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Modules Status

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1. Course Introduction

1.1 Introduction

1.2 About the Course

1.3 About the Test

1.4 Eligibility Rule

1.5 Course Curriculum

1.6 Working Knowledge

1.7 Detailed Knowledge

1.8 E-Learning Journal

1.9 Reading material

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2. Introduction to the Private Investigation & Private Security Field

2.1 Introduction to the Private Investigation Industry

2.2 Who needs a Private Investigator license?

2.3 The Duties and responsibilities

2.4 Overview

2.5 Public and Private Security

2.6 Private Security

2.7 The Role of a Security

2.8 Observe, Deter, Record and Report

2.9 Deterring and Detecting Crime

2.10 Qualities of a Security Guard

2.11 Duties of a Security Guard

2.12 Deliver Excellent Customer Service

2.13 Application of the law

2.14 Roles of a Security Guard

2.15 Professionalism, Public Relations, and Personal Image

2.16 Body Language & Mannerisms

2.17 Personal Hygiene

2.18 Uniform

2.19 Guidelines for Proper Conduct and Deportment

2.20 Guidelines for discipline and integrity

2.21 Life as a Security Guard

Unit Quiz: Introduction to the Private Investigation & Private Security Field

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3. The Private Security & Investigative Services Act, 2005 (PSISA)

3.1 The Private Security & Investigative Services Act, 2005 (PSISA)

3.2 Suspicion

3.3 Negative Thinking

3.4 Temperament

3.5 Prejudice / Discrimination

3.6 Lack of Pride

3.7 Lack of Flexibility

3.8 Abuse of Power (or Position)

3.9 Unable to handle criticism

3.10 Ambassador of the Industry

3.11 Security guards

3.12 Individual Licenses

3.13 Licensing Requirements (subsection 10(1) of the PSISA)

3.14 Eligibility to Hold a License – Clean Criminal Record

3.15 Public Complaints

3.16 Provincial Legislation

3.17 The Act Itself

3.18 Licensees Must

3.19 Offences

3.20 Identification of Security Guards

3.21 General Rules and Standards of Practice

3.22 Licensee may not act as a collector, etc.

3.23 Canada’s Multicultural Society

3.24 Code of conduct

3.25 Skills Called Upon During Ordinary Duties

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4. Provincial & Federal Statutes

4.1 Provincial & Federal Statutes

4.2 Component One – Handling Information: PIPEDA / FIPPA / MFIPPA

4.3 Personal Information Protection and Electronic Documents Act (PIPEDA)

4.4 Freedom of Information and Protection of Privacy Act (FIPPA)

4.5 Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

4.6 Industry Standards Regarding Protection of Privacy

4.7 Component Two – Ontario Evidence Act and Canada Evidence Act

4.8 Types of Evidence

4.9 Circumstantial evidence

4.10 Hearsay evidence

4.11 Admissions

4.12 Documentary (demonstrative/illustrative) evidence

4.13 Real evidence

4.14 Trace evidence

4.15 Opinion evidence

4.16 Unsworn evidence

4.17 Admission of evidence into court

4.18 Component Three – Additional Legislation

4.19 The Provincial Offences Act

4.20 The Employment Standards Act

4.21 The Occupational Health and Safety Act

4.22 The Occupational Health and Safety Act – Refusal To Work

4.23 Report of refusal to work

4.24 Worker to remain in safe place and available for investigation

4.25 Refusal to work following investigation

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5. Criminal & Civil Law

5.1 Criminal & Civil Law

5.2 Component One: Criminal Code of Canada

5.3 Arrest without warrant

5.4 Delivery to peace officer

5.5 Peace Officer

5.6 Public Officer

5.7 Component Two – Criminal Offences

5.8 Types of offences

5.9 Protection of Persons Acting Under Authority

5.10 Authorized or required by law

5.11 Excessive force

5.12 Use of force to prevent commission of offence

5.13 Inspecting for damage and deterioration

5.14 Private Information

5.15 Personal privacy

5.16 Criteria re: Invasion of Privacy

5.17 Presumed Invasion of Privacy

5.18 Limitation

5.19 Component Three – Canadian Criminal Court System

5.20 How the Courts are Organized

5.21 Provincial / Territorial Courts

5.22 Provincial / Territorial Superior Courts

5.23 Courts of Appeal

5.24 The Federal Courts

5.25 Specialized Federal Courts

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6. Investigative Techniques

6.1 Investigative Techniques

6.2 Discs

6.3 Handling and Sealing Audio/Video Materials

6.4 Audio/Visual Media

6.5 Collecting evidence – audio and video materials

6.6 Audio-Visual media

6.7 Magnetic tape

6.8 Handling

6.9 Equipment

6.10 Storage

6.11 Containers

6.12 Storage tips

6.13 Retaining and disposing of audio-visual records

6.14 Retention periods

6.15 Dormant storage

6.16 When can audio-visual records be disposed of?

6.17 Transitory audio-visual records

6.18 Multiple copies

6.19 Destroying records

6.20 How PIPEDA affects the collection of personal information

6.21 What are my obligations under the Personal Information Protection and Electronic Documents Act?

6.22 What are the different forms of consent? How do I get consent from an individual?

6.23 What is a purpose statement?

6.24 Do I have to retain information and for how long? How do I “destroy” information?

6.25 Ontario Evidence Act and Canada Evidence Act

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7. Principles of Ethical Reasoning/Decision-Making

7.1 Principles of Ethical Reasoning/Decision-Making

7.2 Component One – Code of Conduct & Duty of Care

7.3 Licensed business entities

7.4 Prejudice

7.5 Human Rights Code

7.6 Freedom from Discrimination

7.7 Duty of Care

7.8 The Neighbour Principle

7.9 The Anns Test

7.10 The Three Stage Test

7.11 Status of the Claimant

7.12 Rescuers

7.13 Duty of Care for Omissions

7.14 Decision-Making

7.15 Man-made Hazards

7.16 Crimes against property

7.17 Sabotage or Espionage

7.18 Civil disturbances

7.19 Bomb threats

7.20 Accidents

7.21 Natural Hazards

7.22 Prioritize situations, decisions, & tasks

7.23 Who should/should not have access to information

7.24 Can you recognize an ethical dilemma?

7.25 Stereotyping

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8. Key Principles of Communication & Interaction

8.1 Key Principles of Communication & Interaction

8.2 Component One – Communication Skills

8.3 Component Three – Interpersonal Skills

8.4 Communicating

8.5 Verbal Communication

8.6 Person to Person:

8.7 Telephones

8.8 Radio

8.9 Communicating Effectively

8.10 Listening Skills

8.11 How do I interview witnesses and others?

8.12 Are there certain types of questions I should use?

8.13 Writing Skills

8.14 Witness Statements

8.15 Component Two – Tactical Communication

8.16 Tactical Communication

8.17 Things to keep in mind when dealing with difficult or angry people

8.18 Effective methods of dealing with disturbed, disruptive or potentially aggressive persons

8.19 The face as a mask

8.20 Psyching

8.21 Body Language & Threat Perception

8.22 Smooth Talking vs Foul Mouthing

8.23 Tough Talking

8.24 Fear vs Panic

8.25 Stress Control

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9. Self-Management Skills

9.1 Self-Management Skills

9.2 Adaptability

9.3 Thought Oriented Roles

9.4 People Oriented Roles

9.5 Understanding the Team Roles Model

9.6 Creating Balanced Teams

9.7 Understanding Team Roles to Improve Performance

9.8 Working in a Leadership Role

9.9 Working with a Partner or a Team

9.10 Working Independently

9.11 Disclosures and Briefings

9.12 Acting under Stress

9.13 Understanding Stress: Symptoms, Signs, Causes, and Effects

9.14 The Body’s Stress Response

9.15 Stress doesn’t always look stressful

9.16 Things that influence your stress tolerance level

9.17 Am I in control of stress or is stress controlling me?

9.18 Causes of stress

9.19 Common external causes of stress

9.20 Common internal causes of stress

9.21 Effects of chronic stress

9.22 Many health problems are caused or exacerbated by stress, including

9.23 Learn how to manage stress

9.24 Learn how to relax

9.25 Stress Management: how to reduce, prevent and cope with stress

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10. Test preparation tips

10.1 Test preparation tips

10.2 General strategies

10.3 Rest and relaxation

10.4 Exercise

10.5 Study Tips

10.6 Schedule Study Sessions

10.7 Organize Study Material

10.8 Choose a Good Study Pace

10.9 Take Good Notes

10.10 Review Regularly

10.11 Reward Yourself

10.12 Writing the Test

10.13 During the Test

10.14 After the Test

10.15 Summary/Conclusion

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Final Practice Exam

Final Practice Exam

PI Mock Test Questions & Answers