Course Content
Modules
Status
1
6. Emergency Response Preparation
-
6.6 Fire Extinguisher
-
6.1 Objectives
-
6.7 Sprinkler Systems
-
6.23 Crime Scene
-
6.21 Duty of Care Crime Scene Prevention
-
6.22 Four Simple Rules
-
6.20 Weapon Emergencies: Responsibilities
-
6.19 Weapon Emergencies
-
6.18 Suspicious Packages: Responsibilities
-
6.17 Recognition Points
-
6.16 Suspicious Packages
-
6.15 Methods of Initiation
-
6.14 Primary Effects of Explosion
-
6.13 Explosive Devices
-
6.12 Searching a Room
-
6.11 Evacuate Versus not to Evacuate
-
6.9 Delivery & Placement of Bombs
-
6.8 Fire Emergencies: Responsibilities
-
6.5 Types of Fires
-
6.4 Four Stages of Flame
-
6.3 The Fire Triangle
-
6.2 Fire Emergencies
-
6.10 Bomb Threats: Responsibilities
- 6.6 Fire Extinguisher
- 6.1 Objectives
- 6.7 Sprinkler Systems
- 6.23 Crime Scene
- 6.21 Duty of Care Crime Scene Prevention
- 6.22 Four Simple Rules
- 6.20 Weapon Emergencies: Responsibilities
- 6.19 Weapon Emergencies
- 6.18 Suspicious Packages: Responsibilities
- 6.17 Recognition Points
- 6.16 Suspicious Packages
- 6.15 Methods of Initiation
- 6.14 Primary Effects of Explosion
- 6.13 Explosive Devices
- 6.12 Searching a Room
- 6.11 Evacuate Versus not to Evacuate
- 6.9 Delivery & Placement of Bombs
- 6.8 Fire Emergencies: Responsibilities
- 6.5 Types of Fires
- 6.4 Four Stages of Flame
- 6.3 The Fire Triangle
- 6.2 Fire Emergencies
- 6.10 Bomb Threats: Responsibilities
2
7. Canadian Legal System
-
7.26 How to Find Information About City
-
7.25 Canadian Constitution
-
7.24 Municipal By-Laws
-
7.23 Perjury
-
7.22 Court Material
-
7.21 Canada and Ontario Evidence Act
-
7.20 Burden of Proof
-
7.19 Categories of Evidence
-
7.18 Types of Evidence
-
7.17 Evidence Handling
-
7.16 Trial Process
-
7.15 Court Etiquette
-
7.14 Appearing in Court
-
7.13 Arrival & Waiting
-
7.12 Court Preparation
-
7.11 Family Law
-
7.10 Municipal Courts
-
7.9 Canadian Criminal Court System
-
7.8 Legal Status of Security Guard
-
7.7 Supreme Court of Canada
-
7.6 Court of Appeal
-
7.5 Provincial/Territorial Superior Courts
-
7.4 Provincial/Territorial Courts
-
7.3 Hierarchy of Court System
-
7.2 Canada’s Court System
- 7.26 How to Find Information About City
- 7.25 Canadian Constitution
- 7.24 Municipal By-Laws
- 7.23 Perjury
- 7.22 Court Material
- 7.21 Canada and Ontario Evidence Act
- 7.20 Burden of Proof
- 7.19 Categories of Evidence
- 7.18 Types of Evidence
- 7.17 Evidence Handling
- 7.16 Trial Process
- 7.15 Court Etiquette
- 7.14 Appearing in Court
- 7.13 Arrival & Waiting
- 7.12 Court Preparation
- 7.11 Family Law
- 7.10 Municipal Courts
- 7.9 Canadian Criminal Court System
- 7.8 Legal Status of Security Guard
- 7.7 Supreme Court of Canada
- 7.6 Court of Appeal
- 7.5 Provincial/Territorial Superior Courts
- 7.4 Provincial/Territorial Courts
- 7.3 Hierarchy of Court System
- 7.2 Canada’s Court System
3
8. Legal Authorities
-
8.5 Provincial Offences Act
-
8.10 Arrest
-
8.17 “Law” Use of Force Theory
-
8.19 Phonetic Alphabet
-
8.18 Use of Force Report
-
8.16 Tort Law
-
8.15 Assault
-
8.14 Inducement
-
8.13 Coercion
-
8.12 Charter of Rights and Freedoms
-
8.11 Notable Offences
-
8.9 Criminal Code
-
8.8 Trespass to Property Act
-
8.7 Liquor License Act
-
8.6 Residential Tenancies Act
-
8.4 Labour Relations Act
-
8.3 Criminal Code of Canada
-
8.2 PIPEDA
-
8.1 Objectives
- 8.5 Provincial Offences Act
- 8.10 Arrest
- 8.17 “Law” Use of Force Theory
- 8.19 Phonetic Alphabet
- 8.18 Use of Force Report
- 8.16 Tort Law
- 8.15 Assault
- 8.14 Inducement
- 8.13 Coercion
- 8.12 Charter of Rights and Freedoms
- 8.11 Notable Offences
- 8.9 Criminal Code
- 8.8 Trespass to Property Act
- 8.7 Liquor License Act
- 8.6 Residential Tenancies Act
- 8.4 Labour Relations Act
- 8.3 Criminal Code of Canada
- 8.2 PIPEDA
- 8.1 Objectives
4
9. Use of Force Theory
-
9.11 Use of Force Options
-
9.16 Positional Asphyxia
-
9.15 Excited Delirium
-
9.15 Excessive Force
-
9.13 Criminal Court
-
9.12 Force +1 Theory
-
9.10 Perception and Tactical Consideration
-
9.9 Tactical Considerations
-
9.8 Perception
-
9.7 Subject Behaviour
-
9.6 With Every Situation
-
9.5 The Situation
-
9.4 National Use of Force Framework
-
9.3 Five Principles of Use of Force Theory
-
9.2 National Use of Force Framework
-
9.1 Objectives
- 9.11 Use of Force Options
- 9.16 Positional Asphyxia
- 9.15 Excited Delirium
- 9.15 Excessive Force
- 9.13 Criminal Court
- 9.12 Force +1 Theory
- 9.10 Perception and Tactical Consideration
- 9.9 Tactical Considerations
- 9.8 Perception
- 9.7 Subject Behaviour
- 9.6 With Every Situation
- 9.5 The Situation
- 9.4 National Use of Force Framework
- 9.3 Five Principles of Use of Force Theory
- 9.2 National Use of Force Framework
- 9.1 Objectives
5
10. Effective Communication
-
10.5 Nonverbal Communication
-
10.6 Barriers affecting communication & how to deal with them
-
10.11 FIVE STEPS HARD STYLE FOR DEALING
-
10.24 QUESTIONING METHODS
-
10.23 Use of Notebook in Communication
-
10.22 Messages
-
10.21 Making Requests & Giving Orders
-
10.20 F.A.S.T.E.R
-
10.19 Interacting with People
-
10.18 Radio Communication
-
10.17 Actions to Avoid
-
10.16 Phrases to Avoid
-
10.15 Verbal De-escalation
-
10.14 Tactical Communication & Questioning
-
10.13 Basic Principles
-
10.12 Three Strike Rule
-
10.10 Six-Step Methodology for Dealing with Angry People
-
10.9 Appropriate Language
-
10.8 Relative Positioning
-
10.7 Active Listening
-
10.4 Verbal Communication
-
10.3 Types of Communication
-
10.2 Communication Skills
-
10.1 Objectives
- 10.5 Nonverbal Communication
- 10.6 Barriers affecting communication & how to deal with them
- 10.11 FIVE STEPS HARD STYLE FOR DEALING
- 10.24 QUESTIONING METHODS
- 10.23 Use of Notebook in Communication
- 10.22 Messages
- 10.21 Making Requests & Giving Orders
- 10.20 F.A.S.T.E.R
- 10.19 Interacting with People
- 10.18 Radio Communication
- 10.17 Actions to Avoid
- 10.16 Phrases to Avoid
- 10.15 Verbal De-escalation
- 10.14 Tactical Communication & Questioning
- 10.13 Basic Principles
- 10.12 Three Strike Rule
- 10.10 Six-Step Methodology for Dealing with Angry People
- 10.9 Appropriate Language
- 10.8 Relative Positioning
- 10.7 Active Listening
- 10.4 Verbal Communication
- 10.3 Types of Communication
- 10.2 Communication Skills
- 10.1 Objectives
6
11. Sensitivity Training
-
11.19 GENDER
-
11.2 Sensitivity Training
-
11.1 Objectives
-
11.21 Gender Identity
-
11.20 Gender and Sexual Orientation
-
11.18 Role of Security Guard in the 4 Stages
-
11.17 Stages of Crisis
-
11.16 Mentally Ill Individuals
-
11.15 Mental Illnesses
-
11.14 EDP
-
11.13 Emotionally Disturbed Individuals
-
11.12 Disturbed Individuals
-
11.11 Individuals on Wheelchairs
-
11.10 Individuals Hard of Hearing
-
11.9 Visually Impaired Individuals
-
11.8 People with Special Needs
-
11.7 Requirements Under the Act
-
11.6 Dealing with People with Disabilities
-
11.5 Multiculturalism in Canada
-
11.4 Harassment Vs Discrimination
-
11.3 The Human Rights Code
- 11.19 GENDER
- 11.2 Sensitivity Training
- 11.1 Objectives
- 11.21 Gender Identity
- 11.20 Gender and Sexual Orientation
- 11.18 Role of Security Guard in the 4 Stages
- 11.17 Stages of Crisis
- 11.16 Mentally Ill Individuals
- 11.15 Mental Illnesses
- 11.14 EDP
- 11.13 Emotionally Disturbed Individuals
- 11.12 Disturbed Individuals
- 11.11 Individuals on Wheelchairs
- 11.10 Individuals Hard of Hearing
- 11.9 Visually Impaired Individuals
- 11.8 People with Special Needs
- 11.7 Requirements Under the Act
- 11.6 Dealing with People with Disabilities
- 11.5 Multiculturalism in Canada
- 11.4 Harassment Vs Discrimination
- 11.3 The Human Rights Code
7
1. Introduction to the Security Industry
-
1.7 Private Investigator
-
1.14 Vehicle Post
-
1.18 Conduct
-
1.1 Objectives of the Unit
-
1.25 Risk & Danger
-
1.24 Stress
-
1.23 Off Hours
-
1.22 Travel
-
1.21 Demands of a Security Guard
-
1.20 Behaviour
-
1.19 Appearance
-
1.17 Deportment
-
1.16 The Fish Bowl Theory
-
1.15 Roving Post
-
1.13 Patrol Post
-
1.12 Fixed Post
-
1.11 Types of Assignment
-
1.10 Security Services
-
1.9 Loss Prevention
-
1.8 Law Enforcement
-
1.6 Types of Jobs in the Security Industry
-
1.5 Protection of Information
-
1.4 Protection of Property
-
1.3 Protection of People
-
1.2 Objectives
- 1.7 Private Investigator
- 1.14 Vehicle Post
- 1.18 Conduct
- 1.1 Objectives of the Unit
- 1.25 Risk & Danger
- 1.24 Stress
- 1.23 Off Hours
- 1.22 Travel
- 1.21 Demands of a Security Guard
- 1.20 Behaviour
- 1.19 Appearance
- 1.17 Deportment
- 1.16 The Fish Bowl Theory
- 1.15 Roving Post
- 1.13 Patrol Post
- 1.12 Fixed Post
- 1.11 Types of Assignment
- 1.10 Security Services
- 1.9 Loss Prevention
- 1.8 Law Enforcement
- 1.6 Types of Jobs in the Security Industry
- 1.5 Protection of Information
- 1.4 Protection of Property
- 1.3 Protection of People
- 1.2 Objectives
8
2. The Private Security and Investigative Services Act (PSISA) and Code of Conduct
-
2.23 Complaints Section (1)
-
2.22 Complaints
-
2.21 Code of Conduct
-
2.20 Fines
-
2.19 Penalties
-
2.18 Use of Force Reporting
-
2.17 Vehicles
-
2.16 Equipment
-
2.15 Excerpts from the Regulations
-
2.14 Uniforms
-
2.13 Regulations under PSISA
-
2.12 Additional PSISA Sections
-
2.11 License Holder Requirements
-
2.10 Revocation
-
2.9 License: General Rules
-
2.8 Mandatory Requirements & Conditions
-
2.7 Individual License
-
2.6 Training
-
2.5 The Private Security and Investigators Act
-
2.4 Recommendations from the Patrick Shand Inquest
-
2.3 The Shand Inquest
-
2.2 PSISA and PISA
-
2.1 Objectives
- 2.23 Complaints Section (1)
- 2.22 Complaints
- 2.21 Code of Conduct
- 2.20 Fines
- 2.19 Penalties
- 2.18 Use of Force Reporting
- 2.17 Vehicles
- 2.16 Equipment
- 2.15 Excerpts from the Regulations
- 2.14 Uniforms
- 2.13 Regulations under PSISA
- 2.12 Additional PSISA Sections
- 2.11 License Holder Requirements
- 2.10 Revocation
- 2.9 License: General Rules
- 2.8 Mandatory Requirements & Conditions
- 2.7 Individual License
- 2.6 Training
- 2.5 The Private Security and Investigators Act
- 2.4 Recommendations from the Patrick Shand Inquest
- 2.3 The Shand Inquest
- 2.2 PSISA and PISA
- 2.1 Objectives
9
3. Basic Security Procedure
-
3.33 Drug Paraphernalia
-
3.32 Dealing with People Under Influence
-
3.31 Ecstasy: After Effects
-
3.30 Ecstasy
-
3.29 Cocaine
-
3.28 Methamphetamine
-
3.27 Morphine
-
3.26 Heroin
-
3.25 Marijuana
-
3.24 Alcohol
-
3.23 Drugs
-
3.22 Shift Handover
-
3.21 Hand and Traffic Control Signals
-
3.20 Attire
-
3.19 Occupiers’ Liability Act
-
3.18 Vehicle Control
-
3.17 Locking Down a Facility
-
3.16 Creating a Barricade
-
3.15 Tools Used for Crowd Control
-
3.14 Crowd Control
-
3.13 Material Access Control
-
3.12 Access Control
-
3.11 Basic Elements of Security
-
3.10 Public Relations
-
3.9 Account Knowledge
- 3.33 Drug Paraphernalia
- 3.32 Dealing with People Under Influence
- 3.31 Ecstasy: After Effects
- 3.30 Ecstasy
- 3.29 Cocaine
- 3.28 Methamphetamine
- 3.27 Morphine
- 3.26 Heroin
- 3.25 Marijuana
- 3.24 Alcohol
- 3.23 Drugs
- 3.22 Shift Handover
- 3.21 Hand and Traffic Control Signals
- 3.20 Attire
- 3.19 Occupiers’ Liability Act
- 3.18 Vehicle Control
- 3.17 Locking Down a Facility
- 3.16 Creating a Barricade
- 3.15 Tools Used for Crowd Control
- 3.14 Crowd Control
- 3.13 Material Access Control
- 3.12 Access Control
- 3.11 Basic Elements of Security
- 3.10 Public Relations
- 3.9 Account Knowledge
11
5. Health & Safety
-
5.32 Three Key Elements
-
5.1 Objectives
-
5.8 Health & Safety for a Security Guard
-
5.14 Protect yourself
-
5.27 Workplace Violence
-
5.35 Where Do I Find Protection?
-
5.38 Supplier Labels
-
5.41 Climate Concerns – Heat Stress
-
5.40 Labels for Workplaces
-
5.39 Supplier Labels 1988-2015
-
5.37 2015 Classification
-
5.36 1988 Classification
-
5.33 Responsibilities
-
5.31 Transition
-
5.30 WHMIS – Workplace Hazardous Material Information System
-
5.29 WHMIS
-
5.28 Internal Complaint Resolution Process
-
5.26 Definition
-
5.25 Workplace Violence and Harassment
-
5.24 Health and Safety Committee
-
5.23 Types of Occurrences
-
5.22 Incidents and Accidents Reporting
-
5.21 Reporting
-
5.20 Participating in Health and Safety
-
5.19 Specific Training
- 5.32 Three Key Elements
- 5.1 Objectives
- 5.8 Health & Safety for a Security Guard
- 5.14 Protect yourself
- 5.27 Workplace Violence
- 5.35 Where Do I Find Protection?
- 5.38 Supplier Labels
- 5.41 Climate Concerns – Heat Stress
- 5.40 Labels for Workplaces
- 5.39 Supplier Labels 1988-2015
- 5.37 2015 Classification
- 5.36 1988 Classification
- 5.33 Responsibilities
- 5.31 Transition
- 5.30 WHMIS – Workplace Hazardous Material Information System
- 5.29 WHMIS
- 5.28 Internal Complaint Resolution Process
- 5.26 Definition
- 5.25 Workplace Violence and Harassment
- 5.24 Health and Safety Committee
- 5.23 Types of Occurrences
- 5.22 Incidents and Accidents Reporting
- 5.21 Reporting
- 5.20 Participating in Health and Safety
- 5.19 Specific Training