ONTARIO BASIC SECURITY GUARD TRAINING 2023

admin1 August 2023

Course Content

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Modules Status

1

1. INTRODUCTION TO THE SECURITY INDUSTRY

1.1 OBJECTIVES OF THE UNIT

1.2 PRIMARY OBJECTIVES

1.3 PROTECTION OF PEOPLE

1.4 PROTECTION OF PROPERTY

1.5 PROTECTION OF INFORMATION

1.6 Types of Jobs in the Security Industry

1.7 Private Investigator

1.8 Law Enforcement

1.9 Loss Prevention

1.10 Security Services

1.11 Types of Assignment

1.12 Fixed Post

1.13 Patrol Post

1.14 Vehicle Post

1.15 Roving Post

1.16 The fish bowl theory

1.17 Deportment

1.18 Conduct

1.19 Appearance

1.20 Be aware of your behavior

1.21 Demands of a Security Guard

1.22 Travel

1.23 Off hours

1.24 Stress

1.25 Risk/Danger

2

2. THE PRIVATE SECURITY AND INVESTIGATIVE SERVICES ACT AND THE CODE OF CONDUCT(THE PSISA)

2.1 OBJECTIVES

2.2 THE PSISA and PISA

2.3 THE SHAND INQUEST

2.4 RECOMMENDATIONS FROM THE PATRICK SHAND INQUEST

2.5 THE PRIVATE SECURITY AND INVESTIGATORS ACT

2.6 TRAINING

2.7 INDIVIDUAL LICENSE

2.8 MANDATORY REQUIREMENTS/CONDITIONS

2.9 LICENSE- GENERAL RULES

2.10 REVOCATION

2.11 SECURITY GUARD LICENSE MUST BE CARRIED

2.12 ADDITIONAL PSISA SECTIONS

2.13 REGULATIONS UNDER THE PSISA

2.14 UNIFORMS

2.15 EXCERPTS FROM THE REGULATIONS

2.16 EQUIPMENT

2.17 VEHICLES

2.18 USE OF FORCE REPORTING

2.19 PENALTIES IF CONVICTED AND OFFENSE

2.20 PENALTIES AND FINES

2.21 CODE OF CONDUCT

2.22 COMPLAINTS

2.23 COMPLAINTS SECTION (1)

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3. BASIC SECURITY PROCEDURE

3.1 OBJECTIVES

3.2 AWARENESS AND MENTAL READINESS

3.3 MENTAL PREPAREDNESS

3.4 FUNDAMENTALS OF CONDUCTING PATROL

3.5 SAFETY

3.6 OBSERVATION

3.7 MANNER

3.8 RECORDED NOTES

3.9 ACCOUNT KNOWLEDGE

3.10 PUBLIC RELATIONS

3.11 BASIC ELEMENTS OF SECURITY

3.12 ACCESS CONTROL

3.13 MATERIAL ACCESS CONTROL

3.14 CROWD CONTROL

3.15 TOOLS USED FOR CROWD CONTROL

3.16 HOW TO CREATE A BARRICADE

3.17 LOCKING DOWN A FACILITY

3.18 VEHICLE CONTROL

3.19 OCCUPIERS’ LIABILITY ACT

3.20 ATTIRE

3.21 HAND AND TRAFFIC CONTROL SIGNALS

3.22 SHIFT HANDOVER

3.23 DRUGS – EFFECT AND MOST COMMON TYPES

3.24 ALCOHOL

3.25 MARIJUANA

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4

4. REPORT WRITING

4.1 Objectives

4.2 Notebooks & Memo Books

4.3 Basic rules for your notebook

4.4 Report- purpose & implications

4.5 Types of reports

4.10 Qualities of a good report

4.11 Basic elements of report writing

4.12 Distribution of reports

5

5. HEALTH AND SAFETY

5.1 Objective

5.2 Workplace Hazards

5.3 (OHS) Occupational Health And Safety ACT

5.4 OHS ACT

5.5 Duties Of The Employer

5.6 Duties of The Employees

5.7 Rights Of Employees

5.8 Health & Safety for a security guard

5.9 Procedure to refuse the work

5.10 Another Procedure to refuse the work

5.11 The Workplace Hazards

5.12 Most Common Threats In The Workplace

5.13 Hidden Hazards

5.14 Protect yourself

5.15 Daily Hazard Assessment

5.16 OHS COMMUNICATION

5.17 Important Information

5.18 Orientation Training

5.19 Specific Training

5.20 Participating In Health And Safety

5.21 Reporting

5.22 Incidents And Accidents Reporting

5.23 Types of Occurrences

5.24 Health And Safety Committee

5.25 Workplace Violence And Harassment

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6. EMERGENCY RESPONSE PREPARATION

6.1 UNIT OBJECTIVES

6.2 FIRE EMERGENCIES

6.3 THE FIRE TRIANGLE

6.4 FOUR STAGES OF FLAME

6.5 TYPES OF FIRES

6.6 FIRE EXTINGUISHER

6.7 SPRINKLER SYSTEMS

6.8 FIRE EMERGENCIES RESPONSIBILITIES

6.9 DELIVERY AND PLACEMENT OF BOMBS

6.10 BOMB THREATS RESPONSIBILITIES

6.11 EVACUATE VERSUS NOT TO EVACUATE

6.12 SEARCHING A ROOM

6.13 EXPLOSIVE DEVICES

6.14 PRIMARY EFFECTS OF EXPLOSION

6.15 METHODS OF INITIATION

6.16 SUSPICIOUS PACKAGES

6.17 RECOGNITION POINTS

6.18 RESPONSIBILITIES

6.19 WEAPON EMERGENCIES

6.20 RESPONSIBILITIES

6.21 DUTY OF CARE CRIME SCENE PREVENTION

6.22 FOUR SIMPLE RULES

6.23 AS A SECURITY GUARD AT THE CRIME SCENE

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7. CANADIAN LEGAL SYSTEM

7.1 UNIT OBJECTIVES

7.2 CANADA’S COURT SYSTEM

7.3 HIERARCHY OF THE COURT SYSTEM

7.4 PROVINCIAL/TERRITORIAL COURTS

7.5 PROVINCIAL/TERRITORIAL SUPERIOR COURTS

7.6 COURT OF APPEAL

7.7 SUPREME COURT OF CANADA

7.8 LEGAL STATUS OF A SECURITY GUARD

7.9 CANADIAN CRIMINAL COURT SYSTEM

7.10 Municipal Courts

7.11 Family Law

7.12 Court Preparation

7.13 Arrival & Waiting

7.14 APPEARING IN COURT

7.15 COURT ETIQUETTE

7.16 Trial Process

7.17 EVIDENCE HANDLING

7.18 TYPES OF EVIDENCE

7.19 CATEGORIES OF EVIDENCE

7.20 Burden of Proof

7.21 CANADA and ONTARIO EVIDENCE ACT

7.22 COURT MATERIAL

7.23 PERJURY

7.24 MUNICIPAL BY-LAWS

7.25 UNDER THE CANADIAN CONSTITUTION

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8. LEGAL AUTHORITIES

8.1 UNIT OBJECTIVES

8.2 PIPEDA

8.3 CRIMINAL CODE OF CANADA

8.4 LABOR RELATIONS ACT

8.5 PROVINCIAL OFFENCES ACT

8.6 RESIDENTIAL TENANCIES ACT

8.7 LIQUOR LICENSE ACT

8.8 TRESPASS TO PROPERTY ACT

8.9 CRIMINAL CODE

8.10 ARREST

8.11 NOTABLE OFFENSES

8.12 CHARTER OF RIGHTS AND FREEDOMS

8.13 COERCION

8.14 INDUCEMENT

8.15 HOW DO YOU DEFINE ASSAULT?

8.16 TORT LAW

8.17 “LAW” USE OF FORCE THEORY

8.18 USE OF FORCE REPORTS

8.19 PHONETIC ALPHABET

9

9. USE OF THE FORCE THEORY

9.1 UNIT OBJECTIVES

9.2 NATIONAL USE OF FORCE FRAMEWORK

9.3 FIVE PRINCIPLES OF USE THE FORCE THEORY

9.4 NATIONAL USE OF FORCE FRAMEWORK

9.5 THE SITUATION

9.6 WITH EVERY SITUATION

9.7 SUBJECT BEHAVIOR

9.8 PERCEPTION

9.9 TACTICAL CONSIDERATIONS

9.10 PERCEPTION AND TACTICAL CONSIDERATION

9.11 USE OF FORCE OPTIONS

9.12 FORCE +1 THEORY

9.13 CRIMINAL COURT SECTIONS THAT DEAL WITH

9.15 EXCESSIVE FORCE

9.15 EXCITED DELIRIUM

9.16 POSITIONAL ASPHYXIA

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10. EFFECTIVE COMMUNICATIONS

10.1 UNIT OBJECTIVES

10.2 COMMUNICATION SKILLS

10.3 Types of Communication

10.4 Verbal Communication

10.5 Nonverbal Communication

10.6 Barriers affecting communication & how to deal with them

10.7 ACTIVE LISTENING

10.8 Relative Positioning

10.9 APPROPRIATE LANGUAGE

10.10 Six Step Methodology for dealing with Angry People

10.11 FIVE STEPS HARD STYLE FOR DEALING

10.12 3 Strike Rule

10.13 Basic Principles

10.14 TACTICAL COMMUNICATION AND QUESTIONING

10.15 Verbal de-escalation

10.16 Phrases to avoid

10.17 Actions to avoid

10.18 RADIO COMMUNICATIONS

10.19 THE 8 STEPS METHOD FOR DEALING

10.20 F.A.S.T.E.R

10.21 MAKING REQUESTS AND GIVING ORDERS

10.22 HOW MESSAGES ARE RECEIVED

10.23 USING YOUR NOTEBOOK IN COMMUNICATION

10.24 QUESTIONING METHODS

11

11. SENSITIVITY TRAINING

11.1 UNIT OBJECTIVES

11.2 SENSITIVITY TRAINING

11.3 THE HUMAN RIGHTS CODE

11.4 HARASSMENT VS DISCRIMINATION

11.5 MULTICULTURALISM IN CANADA

11.6 DEALING WITH PEOPLE WITH DISABILITIES

11.7 REQUIREMENTS UNDER THE ACT

11.8 PEOPLE WITH SPECIAL NEEDS

11.9 DEALING WITH VISUALLY IMPAIRED INDIVIDUALS

11.10 DEALING WITH INDIVIDUALS HARD OF HEARING

11.11 INDIVIDUALS WHO USE WHEELCHAIRS

11.12 DEALING WITH DISTURBED INDIVIDUALS

11.13 DEALING WITH THE EMOTIONALLY DISTURBED PERSON

11.14 EDP

11.15 TYPES OF MENTAL ILLNESSES

11.16 DEALING WITH THE MENTALLY ILL

11.17 STAGES OF CRISIS

11.18 SECURITY GUARDS ROLE IN THE 4 STAGES

11.19 GENDER

11.20 GENDER AND SEXUAL ORIENTATION ISSUES

11.21 DEFINING GENDER IDENTITY