Ontario Basic Security Guard Training 2023

admin1 August 2023

Course Content

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Modules Status

1

1. Introduction to the Security Industry

1.1 Objectives of the Unit

1.2 Objectives

1.3 Protection of People

1.4 Protection of Property

1.5 Protection of Information

1.6 Types of Jobs in the Security Industry

1.7 Private Investigator

1.8 Law Enforcement

1.9 Loss Prevention

1.10 Security Services

1.11 Types of Assignment

1.12 Fixed Post

1.13 Patrol Post

1.14 Vehicle Post

1.15 Roving Post

1.16 The Fish Bowl Theory

1.17 Deportment

1.18 Conduct

1.19 Appearance

1.20 Behaviour

1.21 Demands of a Security Guard

1.22 Travel

1.23 Off Hours

1.24 Stress

1.25 Risk & Danger

2

2. The Private Security and Investigative Services Act (PSISA) and Code of Conduct

2.1 Objectives

2.2 PSISA and PISA

2.3 The Shand Inquest

2.4 Recommendations from the Patrick Shand Inquest

2.5 The Private Security and Investigators Act

2.6 Training

2.7 Individual License

2.8 Mandatory Requirements & Conditions

2.9 License: General Rules

2.10 Revocation

2.11 License Holder Requirements

2.12 Additional PSISA Sections

2.13 Regulations under PSISA

2.14 Uniforms

2.15 Excerpts from the Regulations

2.16 Equipment

2.17 Vehicles

2.18 Use of Force Reporting

2.19 Penalties

2.20 Fines

2.21 Code of Conduct

2.22 Complaints

2.23 Complaints Section (1)

3

3. Basic Security Procedure

3.1 Objectives

3.2 Awareness and Mental Readiness

3.3 Mental Preparedness

3.4 Fundamentals of Conducting Patrol

3.5 Safety

3.6 Observation

3.7 Manner

3.8 Recorded Notes

3.9 Account Knowledge

3.10 Public Relations

3.11 Basic Elements of Security

3.12 Access Control

3.13 Material Access Control

3.14 Crowd Control

3.15 Tools Used for Crowd Control

3.16 Creating a Barricade

3.17 Locking Down a Facility

3.18 Vehicle Control

3.19 Occupiers’ Liability Act

3.20 Attire

3.21 Hand and Traffic Control Signals

3.22 Shift Handover

3.23 Drugs

3.24 Alcohol

3.25 Marijuana

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4

4. Report Writing

4.1 Objectives

4.2 Notebooks & Memo Books

4.3 Basic Rules for Your Notebook

4.4 Report: Purpose & Implications

4.5 Types of Reports

4.6 Qualities of a Good Report

4.7 Basic Elements of Report Writing

4.8 Distribution of Reports

5

5. Health & Safety

5.1 Objectives

5.2 Workplace Safety

5.3 Occupational Health and Safety (OHS) Act

5.4 OHS Act

5.5 Duties of the Employer

5.6 Duties of Employees

5.7 Rights of Employees

5.8 Health & Safety for a Security Guard

5.9 Procedure to Refuse Work

5.10 Another Procedure to Refuse Work

5.11 Workplace Hazards

5.12 Most Common Threats in the Workplace

5.13 Hidden Hazards

5.14 Protect yourself

5.15 Daily Hazard Assessment

5.16 OHS Communication

5.17 Important Information

5.18 Orientation Training

5.19 Specific Training

5.20 Participating in Health and Safety

5.21 Reporting

5.22 Incidents and Accidents Reporting

5.23 Types of Occurrences

5.24 Health and Safety Committee

5.25 Workplace Violence and Harassment

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6

6. Emergency Response Preparation

6.1 Objectives

6.2 Fire Emergencies

6.3 The Fire Triangle

6.4 Four Stages of Flame

6.5 Types of Fires

6.6 Fire Extinguisher

6.7 Sprinkler Systems

6.8 Fire Emergencies: Responsibilities

6.9 Delivery & Placement of Bombs

6.10 Bomb Threats: Responsibilities

6.11 Evacuate Versus not to Evacuate

6.12 Searching a Room

6.13 Explosive Devices

6.14 Primary Effects of Explosion

6.15 Methods of Initiation

6.16 Suspicious Packages

6.17 Recognition Points

6.18 Suspicious Packages: Responsibilities

6.19 Weapon Emergencies

6.20 Weapon Emergencies: Responsibilities

6.21 Duty of Care Crime Scene Prevention

6.22 Four Simple Rules

6.23 Crime Scene

7

7. Canadian Legal System

7.1 Objectives

7.2 Canada’s Court System

7.3 Hierarchy of Court System

7.4 Provincial/Territorial Courts

7.5 Provincial/Territorial Superior Courts

7.6 Court of Appeal

7.7 Supreme Court of Canada

7.8 Legal Status of Security Guard

7.9 Canadian Criminal Court System

7.10 Municipal Courts

7.11 Family Law

7.12 Court Preparation

7.13 Arrival & Waiting

7.14 Appearing in Court

7.15 Court Etiquette

7.16 Trial Process

7.17 Evidence Handling

7.18 Types of Evidence

7.19 Categories of Evidence

7.20 Burden of Proof

7.21 Canada and Ontario Evidence Act

7.22 Court Material

7.23 Perjury

7.24 Municipal By-Laws

7.25 Canadian Constitution

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8

8. Legal Authorities

8.1 Objectives

8.2 PIPEDA

8.3 Criminal Code of Canada

8.4 Labour Relations Act

8.5 Provincial Offences Act

8.6 Residential Tenancies Act

8.7 Liquor License Act

8.8 Trespass to Property Act

8.9 Criminal Code

8.10 Arrest

8.11 Notable Offences

8.12 Charter of Rights and Freedoms

8.13 Coercion

8.14 Inducement

8.15 Assault

8.16 Tort Law

8.17 “Law” Use of Force Theory

8.18 Use of Force Report

8.19 Phonetic Alphabet

9

9. Use of Force Theory

9.1 Objectives

9.2 National Use of Force Framework

9.3 Five Principles of Use of Force Theory

9.4 National Use of Force Framework

9.5 The Situation

9.6 With Every Situation

9.7 Subject Behaviour

9.8 Perception

9.9 Tactical Considerations

9.10 Perception and Tactical Consideration

9.11 Use of Force Options

9.12 Force +1 Theory

9.13 Criminal Court

9.15 Excessive Force

9.15 Excited Delirium

9.16 Positional Asphyxia

10

10. Effective Communication

10.1 Objectives

10.2 Communication Skills

10.3 Types of Communication

10.4 Verbal Communication

10.5 Nonverbal Communication

10.6 Barriers affecting communication & how to deal with them

10.7 Active Listening

10.8 Relative Positioning

10.9 Appropriate Language

10.10 Six-Step Methodology for Dealing with Angry People

10.11 FIVE STEPS HARD STYLE FOR DEALING

10.12 Three Strike Rule

10.13 Basic Principles

10.14 Tactical Communication & Questioning

10.15 Verbal De-escalation

10.16 Phrases to Avoid

10.17 Actions to Avoid

10.18 Radio Communication

10.19 Interacting with People

10.20 F.A.S.T.E.R

10.21 Making Requests & Giving Orders

10.22 Messages

10.23 Use of Notebook in Communication

10.24 QUESTIONING METHODS

11

11. Sensitivity Training

11.1 Objectives

11.2 Sensitivity Training

11.3 The Human Rights Code

11.4 Harassment Vs Discrimination

11.5 Multiculturalism in Canada

11.6 Dealing with People with Disabilities

11.7 Requirements Under the Act

11.8 People with Special Needs

11.9 Visually Impaired Individuals

11.10 Individuals Hard of Hearing

11.11 Individuals on Wheelchairs

11.12 Disturbed Individuals

11.13 Emotionally Disturbed Individuals

11.14 EDP

11.15 Mental Illnesses

11.16 Mentally Ill Individuals

11.17 Stages of Crisis

11.18 Role of Security Guard in the 4 Stages

11.19 GENDER

11.20 Gender and Sexual Orientation

11.21 Gender Identity